Metropolitan Cookie Policy

We have published a new cookie policy. It explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our cookie policy.

If you'd like to disable cookies on this device, please view this page. Please be aware that parts of the site will not function correctly if you disable cookies.

By closing this message, you consent to our use of cookies on this device in accordance with our cookie policy unless you have disabled them through your browser.


Your lease explained

When you bought your home you signed a lease. Your lease is a legal document that explains your rights and responsibilities as a leaseholder (or lessee) and the relationship between you and us, as the freeholder of your home.

Your solicitor will have explained the lease before you bought your home, but if you have any questions your solicitor or our customer service team can help you. You can also find a range of useful information throught the government funded Leasehold Advisory Service.

Your lease explains:

  • When and by how much your rent goes up each year.
  • How you can buy more shares in your home.
  • How you can sell your home.

If you bought a newly-built home a plan will be attached to your lease. This plan shows the boundaries of your home, as well as any car-parking spaces and the fences and walls that are your responsibility to maintain. The lease contains legally-binding responsibilities both for you and us.

Your responsibilities:

  • You must pay your rent and service charge, as set out in your lease.
  • You must not carry out major alterations to your home without our permission.
  • You must keep your home in good repair inside and out if you have a house and inside if you have an apartment.
  • You are not allowed to sub-let your home unless you own a 100% share (although this may be allowed on a temporary basis where exceptional circumstances apply).
  • You must get permission from us to keep a pet, fit wooden flooring or fit a satellite dish if you live in an apartment or house that we have built. If you bought your home under the DIYSO scheme, there are usually no restrictions.

Our responsibilities:

  • We must keep your home insured.
  • We must consult you about repairs to any shared areas that will cost more than £250 for each home.
  • We must keep the outside of apartment blocks in good repair.
  • We must provide audited service-charge accounts where we provide services.
  • We must not unreasonably refuse you permission for improvements or alterations that you may want to make to your home.

It is important that you keep to the conditions of your lease. If you would like any more information about your lease, please contact us by email or on 020 3535 2666.

Read Metropolitan's Home Contents Insurance leaflet here 

I like this
I dislike this

You like this Article

Ratings for this Article (1 total)